Prototyping and testing services

Half day workshop. Wednesday 26 August 2015, morning

Description

The principles of prototyping and testing are increasingly being applied beyond digital channels. In this workshop you will learn practical tips and tricks about how to prototype and test service experiences – and gets hands-on experience of using different prototyping techniques.

The workshop will be facilitated by Iain Barker, principal at Meld Studios. Iain has been helping organisations prototype and test service experiences for around 8 years – and prior to that he worked in the user centred design of digital things for around 12 years.

What you’ll learn

In this workshop, you will learn:

  • A range of techniques to prototype services
  • Testing tips and tricks
  • And you’ll get hands-on experience with prototyping services.

Workshop structure

The workshop will be a mixture of theory and hands-on activities.

Target audience

This workshop is ideal for:

  • UX designers
  • Service designers
  • Service curios