UX Management: Developing and growing yourself and a team of user experience professionals
Description
Many people who move into a Management role within a User Experience (UX) group are left to work out by themselves ways to lead, manage and develop both their team and their practice. We are not given the guidance on how to create favourable circumstances where our staff can work or shown how to ‘enable’ our staff to design and develop the web site or products that we are tasked to create.
This workshop helps provide managers, at whatever stage of their career, the ability to put in place procedures and environments for development. The workshop will also help managers to work out Personal Development Plans with team members; identify the correct skills mix for a team; talk through common problems as a group and remember that they need to take time for themselves and their development.
It is made up of four parts; three focusing on the development of the team, the individual and the manager and the last focusing on the development and leadership of the UX practice.
The workshop will be taught as a combination of lecture, exercises and discussion.
Workshop structure
The workshop will cover:
- Developing your UX team
- Developing each team member
- Developing yourself
- Developing and leading your UX work in the organisation
Outcomes
The outcomes of this workshop will be a management framework that can be built upon over the years.
It will cover:
- Strategy for UX
- Your products and services
- Team composition
- Management
- Technical leadership
- Client skills
- Essential systems and resources
- Reviewing and benchmarking
There will also be lots of discussion about the pitfalls and the start of a community of UX managers who can provide support to each other.
Target audience
The course is designed for User Experience managers at all levels. There will be both information for those who are new to management and those who have been managing team for a number of years and want to share their experiences and learn new techniques.
It is not designed for new members to the user experience profession; it will not cover any user experience design techniques; only management within the user experience context.
Each participant must come ready to discuss experiences in their working life.
Materials provided
All attendees will receive the core notes for the course plus:
- A list of links to key management books for UX professionals
- A list of web sites and discussion groups for UX management issues
- Documents that can be used as templates for development like Personal Development Plans, Skills audits and Interview questions and exercises