The perfectionist’s bathroom
What does it take to get a User Focused Design process introduced into a large Australian Health Insurer – some pitfalls, some observations and just a little bit about bathroom design.
Glyn is currently the Senior User Experience Designer at nib Health Funds. After obtaining a BA (Visual Arts) specialising in Photography he set out on the course familiar to Visual Arts graduates – the great unknown. He soon found comfort in the vague bounds of web design. Having now worked within the industry for 10 years he could claim to have more ideas than sense, but we can leave that to you to decide.