Stephen Hall
Stephen Hall is a principal consultant with SMS Management & Technology, and has more than 25 years experience in a wide range of management and technology roles in Australia, Europe and the USA in both the public and private sectors.
He is the National Lead for the SMS Web and Information Management practice, which brings together the expertise of SMS consultants across the country in such areas as UX Design, Information Architecture, Social Media strategy, Content and Document Management, Information Classification and Knowledge Management.
Stephen has a passionate interest in the improvement of the User Experience in (in particular) public sector web sites- and complementary electronic channels- as a way of both improving communications between government and citizens, and enabling better channel management by governments.