Olivia Kirk
Olivia is a User Researcher and Service Designer who has worked across a range of sectors including education, financial services, healthcare and start-ups. Her passion lies in understanding human behaviours and how these drive and influence the design of products and services.
Olivia takes a holistic approach to researching problem spaces, placing users at the heart of design solutions, and balancing their needs with business requirements and value drivers.
Through her practice, she’s found that incorporating elements of Visual Communication into research methodologies improves outcomes and client engagement. During the workshop, Olivia will draw from her experience using Visual Communication for rapid international research.