Reimagining HR service delivery at the Department of Home Affairs

The Australian Government’s Digital Service Standard is not just for improving citizen experiences. It can also be applied to internal service delivery, increasing productivity and engagement among public sector workforces. Learn about how we applied the Digital Service Standard to transform the staff experience using human resource systems.

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Angie Glance- Reimagining HR service delivery at the Department of Home Affairs by UX Australia

UXAUS2019 Day 1 The Australian Government's Digital Service Standard is not just for improving citizen experiences. It can also be applied to internal service delivery, increasing productivity and engagement among public sector workforces.