Alexandra Almond

Alexandra is an experience designer, currently improving Melbournians' commute to work in her role at Public Transport Victoria.

Prior to joining the public sector, she was a founding member of the Customer Experience Design team at NAB, fostering a human centred design approach to product development.

Alexandra’s strength is working within large organisations to embed design thinking and a human-centred approach to projects. 

Presenting at Service Design 2016:
Accessibility journey mapping public transport