Penny Hagen
Penny assists organisations to take a participatory approach to the design of process, strategy, products and services. Penny has over 14 years experience instigating, designing and producing design, research and training projects in Australia and New Zealand working across commercial, community and academic sectors.
As Projects Director at social design agency Digital Eskimo, Penny led the user experience team and drove their experimental design research program. Since 2009 Penny has worked as an independent consultant specialising in participatory design research and stakeholder engagement programs for community and social change projects.
Penny regularly presents, lectures and publishes in industry and academic forums and in 2011 completed her PhD on the impact of social technologies on participation in design.