Four tips to #winning at research with internal users
What do you do when the users of your system are internal employees? This talk will outline steps taken in a time-and-motion study to ensure it was both ethical and secure.
Tips include:
Protect your users from harm
Identify the identifiers
Find a mate
Do it once, do it right
Le Tilmanis is a UX Design Lead with a strong background in research. She’s conducted research in India, Myanmar, Indonesia and the USA and she started her career in social research where she worked in mental health and behavioural-change projects using both quantitative and qualitative methods.