Mike Monteiro
Closing keynote
Sharon Mackay
Opening keynote
Hazel Jennings
Applying Kurt Vonnegut’s 8 rules for writing to user experience
Jody Butts
Bad design is bad for your health: Why data visualization details matter
Elena Ontiveros
Chatter bots: Content strategy for the conversational interface
Maish Nichani
Designing self-service experiences
Grant Klein
Designing with words: Creating conversational experiences
Nova Franklin and Karina Smith
Ensuring your design vision is implemented
Adam Polansky
Fit and finish: The importance of presentation value to UX deliverables
Carolina Gaitan
Flinders Street Station: A journey to implement UX in wayfinding and customer information
Andy Polaine
Living design
Phil Balagtas
Shaping signals: Preparing for the future through speculative design
Alberta Soranzo
The architecture of talent: How organizations transform
Alex Young
The UX of mixed reality
Matt Morphett and Jack Hsu
Turning wireframes into polished visuals
Ash Donaldson
With great power comes great responsibility: A quest to consciously do good
Michael Palmyre
Are we using design to make the world a less valuable place?
Tal Bloom
Creating journeys with a pulse
Adam Faulkner
Culturally inclusive design
Dorian Peters
Design for the learning experience
Gerry Scullion
Designing for vulnerable children
Andy Clarke
Designing inspired style guides
Adrian Wiggins
Digital value in cultural places
Cara de Ferranti
Helping participants actually participate! Lessons learned from diary studies
Andy Howard
How design thinking created an entirely new way to buy and sell cars
Yuan Wang
Learning UX from angry customers: Tales from lean startups
Donna Spencer
Lumping, splitting; us and them: How not to be evil with categories
Matt Fenwick
No more stork babies: Integrating UX research and content creation
Sarah Pulis
No one wants to SUX: A focus on inclusive user experience techniques
Sophie Lloyd
Prototyping in a live environment
Rebecca Harvey and Jenny Hunter
Putting customers on the radar: Focusing on customers to drive value and impact
David Blumenstein and Luke Watson
Release the cartoonists
Ashlea McKay
The autistic UXer: Designing with and for a different kind of mind
Elise Margetts
The search for consistency in seemingly irrational behaviour
Andrew Gibson
The way we think we think: Thoughts on representation and meaning
Warwick Bracken and Florian Nachreiner
Uncovering the complexities of designing for major events
Inna Fourer
When digital meets physical: UX of Signage
Bring out your inner UX Writer
Creating experience storyboards for everyone
Design is multicultural: Successful story from Google Play
Digital Transformation mostly isn’t
Disliked design: Delivering bad news through good UX
Does washing your mouth out with soap improve innovation?
Empathy is not just for users
Imagine your way to better empathy
Know, do, feel: A useful pre-visual checklist for UI design
No pressure… We just need you to design reality
Service design + Agile = better user experiences
The importance of immersive UI in UX
The Moonshot: How to deliver innovative product experiences
Trickle value upward with buy-in from the middle