If careful design prevents problems before they happen, then careful content does too. But we don’t all have a UX Writer on our team to come up with the words in the interface. Rachael will share some tips for non-writers to help make their interfaces clear, concise and helpful.
As a product content strategist in the experience design team at Seamless, Rachael Mullins works to give clients the right information at the right time. With over 10 years at the intersection of content and UX, she’s passionate about plain language, web-friendly writing and using words to build better experiences.