Designing for vulnerable children

Child victims of alleged sexual assault are uniquely vulnerable.

Support services can help them know what to expect in court. There are opportunities to enhance this support using interactive technology.

But how does one engage with this user group to do true user-centred design and deliver an appropriate user experience?

This presentation describes the challenges in engaging with this group of users to design, develop and test an interactive support tool to help them prepare for giving evidence in court.

Presentation audio