Laura Naylor
Laura Naylor is Head of UX Research at YouTube. Her team conducts independent research with YouTube Viewers and Creators and conducts real user behavior analysis to inform and create truly awesome YouTube experiences. Before joining YouTube, Laura was User Experience Director for Pogo, Electronic Arts where she worked extensively with the Pogo, Hasbro and Playfish brands. Laura has a Masters in Human Factors from the University of Queensland, Australia.