UX Australia 2019

This half-day workshop is a (re)introduction to information architecture. It is for people who haven’t done information architecture work for a while; and people with experience in UX who feel like they have a gap in their IA skill set.

This is for everybody – especially for those who say “I can’t draw!”.

This day-long workshop will arm practitioners and leaders with the practical experience and crucial insights necessary to solve hard problems and delight customers with voice-first approaches.

The foundational question for designing AI systems is: Who is doing the work? The human with help from the AI? Or the AI with help from the human? Once designers understand and become familiar with the differences of these modes of interaction, they can more confidently design modern systems that take advantage of AI APIs. Noessel literally wrote the book on Agentive Tech last year and is working on the follow-up book about assistant tech.

Business culture overlooks ends as a meaningful part of the consumer lifecycle. Yet the end reveals opportunities for business, improved consumer experience and less damaging consumer culture.
In this workshop, Joe will help you design and build great off boarding experiences through the use of his new Ends Canvas.

This full-day workshop will give you skills to prepare and facilitate more effective collaboration sessions: select the right activities for different types of workshops (research, ideation, co-design or feedback sessions), prepare the script and the materials needed and overcome common facilitation challenges.

Transitioning from UX into Service Design is a well-trodden and logical career path. The workshop provides a practical mix of theory and hands-on activities designed for people looking to broaden the focus of their work from just digital outputs.

Preventing Disability Dongles is a workshop designed to address the phenomenon of "Disability Dongles" in the context of critical thinking; specifically in the evaluation of work addressing the topic of disability or disabled users

We've all been there—an amazing concept that fails to land with a client or stakeholder due to lousy storytelling. You watch in dismay as the project is canned or the other agency with the weaker idea wins the job. UX and most human-centred design practices are steeped in storytelling. We gather stories from end users, tell them to our teams, craft our own work and present it to stakeholders before finally pitching the value proposition back to potential customers. 

Through this full-day workshop you will develop a solid foundation in user experience research. Discover what a user experience researcher does and how research can come to your rescue during product conception, design, and development. Outlining seven proven steps towards successful research, this workshop will take you through all stages from planning to execution and analysis.