Service Design 2012 will be a single day, single track conference, all about designing services for people and organisations. It will be held on May 4 2012, in Melbourne, Australia.
This year’s conference will again include a range of presentations from practitioners, on service design issues they’ve experienced first hand.
Program
The conference program is now available, and registration is open, with early-bird pricing of $350 until 31 March.
What is service design?
Service design is, as the title suggests, the design of services that are to be used by people.
Service design is a design practice focused on the design of the interactions people have with organisations – individually and as a system – to create a service. Services, and service design projects, will often incorporate some type of physical or digital product, but are broader than the product itself.
As a design discipline, many of the methods and approaches of service design are similar to those used in other design disciplines such as product design, and will be familiar to people working in all areas of design. The distinctive feature of service design is it’s focus on the holistic service.
Latest news
- 19 February 2012: Service Design 2012: Registration is open
- 9 January 2012: Service Design 2012 sponsor: Optimal usability and Optimal experience
- 30 November 2011: Announcing: Service Design 2012
Keep in touch
You can keep in touch with conference news and announcements by:
- Subscribing to announcements and our fortnightly newsletter
- Following us on twitter at uxaustralia
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