Service Design 2012

When & Where


4 May 2012


The Hotel Windsor. Melbourne, Australia


Optimal usability and Optimal Experience logo

Service Design 2012 was a single day, single track conference, all about designing services for people and organisations. It was held on May 4 2012, in Melbourne, Australia.

This year’s conference included a range of presentations from practitioners, on service design issues they’ve experienced first hand.

Presentations & audio

Slides are available for most presentations and audio is on the way.

You can get the audio:

Latest news

Keep in touch

You can keep in touch with conference news and announcements by: