Service Design 2016 (Canberra): Call for presentation proposals

UX Australia is pleased to announce a new Service Design conference to be held in Canberra on 22-23 November.

Service Design 2016 (Canberra) will be a two day event made up of a hands-on workshop presented by Jess McMullin, and a day of conference talks presented by local service designers.

This will be the fourth conference we've run on service design - the others were in 2011, 2012 and March 2016 - each of which was well attended and highly successful, reflecting a continuing and burgeoning interest in the discipline of designing services that are to be used by people.

The conference program will cover a wide range of topics needed for a service design project – strategy and scope, design research, designing end-to-end solutions, case studies about completed services, designing public services, communicating design, influencing related projects and implementing complex services. Note that, although the conference will be held in Canberra, it is not particular to service design in Government.

We’re currently collecting ideas for presentations for Service Design 2016 (Canberra), and will continue to accept proposals until 9 September. 

We’re looking for practical presentations about a wide range of topics, and from different types of organisations. We’ll be looking for case studies, techniques, strategies, and more. All presentations must be specific to service design issues. We won’t be including presentations that feel like they are more general UX (hold onto these for UX Australia 2017).

For more information about the conference, please see this webpage, and for more information on what we're looking for in presentations, and how to submit a proposal, please see this page.