Krystal Higgins

Krystal Higgins is a senior user experience designer who loves tackling complex design challenges. An area she is extremely passionate about is the onboarding of new and existing users.​ ​She shares tips for designing in-product education on her design blog and maintains a collection of onboarding reviews from websites, apps, and other products. In addition to teaching teams about guiding users, Krystal has worked at companies like NVIDIA, eBay, and, currently, Google, where she works on new experiences for Google Photos in Sydney.

Presenting at UX Australia 2018:
Onboarding for the long run