I'm Dave Hayes, a UX designer at Fjord. My core experience and skills lie in conducting research with people and generating insights and solutions for the design process. I love exploring and understanding people, their needs, their motivations and their behaviours. With my background in industrial design and ergonomics I take a deeply user-centred approach to everything I do. This has led to my belief that products and services should be designed to support users and deliver not only a good user experience, but one that is a delight.