Nova Franklin and Karina Smith
Critical communication skills for designers
Andy Budd
Design thinking for fun and profit
Elena Sanchez
Foster collaboration by running more effective stakeholder workshops
Samantha Soma
Help me help you - closing the feedback loop together
Steve Portigal
Interviewing users: uncovering compelling insights
Iain Barker
Leading human-centred organisations
Cornelius Rachieru
Mapping multi-channel ecosystems
Eva-Lotta Lamm
Sketching with clarity and confidence (for sketch-noting, visual thinking and storyboarding)
Hendrik Müller
User experience research: a practical introduction