A task-based focus for digital workplace IA

An adaption of the Top Task method is a recent addition to Amanda Broomhall's UX design toolkit. Using it inside the enterprise and variations of it at different points of the Information Architecture design process, has enabled a clearer focus on the priority tasks that the workforce needs to complete.

Amanda is a managing partner at ABCW, a digital initiatives consultancy, with 15 years experience with intranet and digital workplace projects. Working with many organisations, large and small, she has built skills in digital strategy development, user research, information architecture design, human-centred design, amongst others. She is always looking for better ways of doing things!

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