Redefining an experience by thinking about the vulnerable users

Transperth came to Hatchd and Adapptor to ask if we could solve a big problem "Our new bus port will dynamically assign buses to bus stands. We need to help people with disabilities particularly people who are vision impaired to find the right bus stand to start their journey.

Sean Gardiner: This is my first UX Australia. I have been working in digital for around 15 years. Including working for user centred agencies such as Precedent (that I set up in this region) and now at Hatchd based in Perth. I am a big fan of collaboration, rapid and lean approaches.

Presentation audio



Sketchnotes by Justin Cheong