Designing with, and for uncertainty
Uncertainty plagues user experience, and constantly in the world of deep research emerging as technology solutions for real world problems. While I don’t have any definitive answers on how to capture and represent uncertainty, I have the start of a framework for reference and a couple of examples.
Hilary Cinis is a digital industry veteran with 20+ years experience and is a highly practical and creative technology designer. She is the lead experience designer at NICTA working on wicked design problems for highly specialised and technical users and in anticipation of “future audiences”.