Walt Buchan

I have 15 years experience of designing interactions, documenting design and researching user experience. Working with clients such as eBay, Channel 4, Hotels.com, Environment Agency, Nissan, Nokia and TUI helping them all to be more customer focused and improve their users’ experiences of their products and services.

My role as Director of Research allows me the freedom to be involved in all stages of a project, but what I like best are the disciplines of research, analysis and solution development.

My experience of qualitative research and analysis techniques provides essential rigor to the execution of research, both in the lab and in the field and in the development of robust reports and recommendations.

Eight years of interaction design and front end development experience provide me with the experience to design, document and present solutions that are good looking, practical and implementable.