Harriet Wakelam

Harriet Wakelam is a customer experience designer at National Australia Bank (NAB) at the Immersion and Design Centre. Destination Melbourne has been via London, Eastern Europe, Balladonia and the far north of WA making experience design and observation really the only career option.

My current interests are the use of design thinking to influence the development of real, innovative experiences that make financial service simpler, happier and more relevant.