The good kind of wrong: how solid research destroys your foolish assumptions
Often the most obvious assumptions about users turn out to be wrong. This talk uses a case-study to consider how a brief but comprehensive research phase helped challenge obvious-seeming business – and designer – assumptions about the needs of students.
Stuart Partridge is a Senior User Experience Designer from Melbourne. He’s spent the last twelve years championing the needs of the user to commercial and academic audiences. He feels he’s making some headway.