Anthony Quinn
As Customer Experience Principal at Westpac, Anthony’s responsibilities include:
- Driving customer experience and business outcomes on large, complex programs of work such as the recent Westpac Website redesign, Transformation of Cards originations.
- Developing organizational capability in leveraging CX Design methodologies.
- Fostering a culture of customer-centricity.
- Managing relationships with specialist ux consultants, agencies and contract providers
Anthony has 20 years experience as a design practitioner and manager, across a range of disciplines including Industrial Design, Brand and Corporate Identity and Digital Interaction Design in Ireland, the UK and Australia.