UX Australia 2019

Full day workshop, Wednesday 28 August (all day) - buy tickets here

Business culture overlooks ends as a meaningful part of the consumer lifecycle. Yet the end reveals opportunities for business, improved consumer experience and less damaging consumer culture.
In this workshop, Joe will help you design and build great off boarding experiences through the use of his new Ends Canvas. Working in groups, on sections of the canvas, attendees will discuss and investigate approaches to the issue of ends. Attendees will gain unique skills that improve their product, service and digital design. They will be among a few people who are engaging in this new approach to consumer lifecycle. 
Who is it for?
The session is broadly applicable to many roles. Particularly relevant for people in product development, marketing, design, service design, interaction design, strategy, customer relationship management (CRM).
Ends has influence across industry sectors. Banking, transport, sales, healthcare, entertainment, start-ups, FMCG, digital, and sustainability are particularly relevant.