I’ve worked in media company portal design for 10 years and have decided they the enemy of the users. Portals are monsters that exist for their own benefit and provide little to no enhancement to the user’s online experience. Using examples and drawing on what we know about users, we will take a look at why the era of the portal needs to end.

With close to 20 years experience as a user experience and interface designer (freelance, at Yahoo! and now the ABC), Hilary has worked across a range of high profile website and intranet designs, tutorial products, online stores, kiosks and media portals and IPTV. She has a couple of odd hobbies and lives in a giant cubby house in inner western Sydney.

Presentation audio