The Service Design 2016 program was made up of two independent events. You can register for one or both.
On 21 March, Andy Polaine will be teaching a full-day workshop called “How to design a service in six hours”.
The workshop runs from 9am-5pm, and was be held at Stamford Plaza Melbourne.
The Service Design 2016 conference was a full day of excellent presentations from a range of speakers. It was held on 22 March, at the Sheraton Melbourne Hotel rom 9am-5pm.. The conference costs $400.