The bits are a hit. The experience is shit
My kids got a new game console for Christmas. They also got their first lesson in the importance of service design. I’ll talk about their first 36 hours of (non) gaming on their shiny new toy.
Rob Scherer leads a team of designers who work on products that allow SEEK’s hirers to connect with candidates. His disdain for things that don’t 'just work' is starting to rub off on his children.