10 things we have learnt from conducting mobile usability testing

If you’re new to mobile usability testing, fear not.  It is not as hard as you might think but there are some key differences to testing a traditional website in a lab that you need to be aware of.  This talk will outline 10 things about mobile testing tools, technologies and methods that I’ve learned from testing everything from a Quit smoking app with a woman whilst breastfeeding her 5 week old on her sofa, to testing a mobile car insurance website in a lab.

This talk is for anyone who wants to conduct usability testing on their mobile site or app and will focus on methods, tools and technologies. It will draw on experiences and lessons learned from testing mobile sites and apps over the last year including a public transport journey planner, a mobile insurance website and a mobile app to help pregnant women quit smoking.

Presentation audio