Ian is a Professor in the Faculty of Design, Architecture and Building at the University of Technology Sydney (UTS) and Managing Director of IDM Design Labs, consulting in business strategy, digital transformation, service design and design capability. He is passionate about making lives better by design and works with local and international organisations, NFP’s and academic institutions to drive human-centred business outcomes and provide mentoring to Startups, teams and individuals.
A Non-Executive Board Director at the leading Startup space, Fishburners, Ian also participates in and facilitates discussion panels, judges various awards and innovation challenges and presents at conferences.
Pioneering Human Centred Design in Australia, and shaping the industry from 1996, Ian built & led one of the largest and most mature Design practices in Australia, winning a range of Design and Innovation Awards.
Ian’s 20 years in financial services was preceded by 10 years in industrial automation, including robotics and artificial intelligence. His creative problem solving as applied to manufacturing and process industries in a variety of sales, marketing, product management and software development roles.
Recent studies in Machine Learning and Artificial Intelligence inspired Ian’s interest in Design ethics, particularly relating to Design Leadership. Technology is impacting the way the world works, driving an imperative to create better-Designed outcomes through products and services, and also create better-Designed organisations and organisational cultures.