Location: Conference (8 May)

The conference will be held at Sumac, in Docklands, Melbourne.

Getting there

The venue is easy to find. It’s right opposite Etihad Stadium and on tram routes 30, 35, 70, 71 and 86.

If you catch the train, get off at Southern Cross station and catch the 86 tram on Spencer St, or walk from the station via Etihad stadium.

If you come from the airport, catch the Skybus ($18, one way) to Southern Cross station, and walk from the station via Etihad stadium. Or catch a taxi from the airport, but expect it to be around $60.

Walk down Central Pier, keeping the water to your right. The venue is at the end of the pier.

Location: Workshop (7 May)

The Customer Journey Mapping workshop will be held at Rydges Melbourne CBD – 186 Exhibition St.


We haven’t arranged any special accommodation for this conference.