UX Australia 2010

Working with clients to get better solutions (10-minute talk)

As UX practitioners we focus heavily on the user, but this can cause us to undervalue what can be the most crucial input into a design solution – the client. A great client has excellent domain knowledge, harbours years worth of ideas and is able to clearly articulate their goals. This talk will provide tips to make every client a great client as you work together towards a better solution.

Daniel has always been interested in why and how things work, including people – just ask his family, the subjects of many ‘what if’ experiments. So it didn’t take long before Daniel merged and focused his interests on designing things for people to use. He has been designing software for people for about 10 years and currently works as a Senior Experience Designer at Symplicit.


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Sketchnoting at UX Australia: Daniel Naumann, Sally Bieleny