UX Australia 2010

Using participatory design internally (10-minute talk)

How can you

  • quickly ramp up your knowledge in a new domain?
  • engage stakeholders in the design process and vision?
  • ensure the project runs smoothly?

In this talk we will share our experience in using participatory design techniques for tapping into internal IP to unearth ideas through problem-solving brainstorming and prototyping, and to ensure engagement and buy-ins from the stakeholders.

Larissa Azevedo has 12 years’ experience in design and design leadership in Australia and the UK. Her currently position is Senior Customer Experience Manager at Westpac Online & ATM. Prior to Westpac, Larissa worked as Head of User Experience at ninemsn.


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