UX Australia 2010

Stephen Cox

Westpac

Stephen Cox is a design researcher and user experience professional working for Westpac. In his previous professional life he has been an Anthropologist/Archaeologist, Technical Writer, Web coder, Java programmer, Usability consultant and some say winner of master chef Australia 2010.

His current role sees him involved in a range of great customer experience activities not least of which is trawling through and getting insights from the vast amounts of customer data that Westpac has collected over the past 15 years of customer centred design.

Presenting at UX Australia 2010:

Getting new blood from old stones: How to get new insights from old data