UX Australia News

Send us presentation ideas: Service Design 2016

29 November 2015

Service Design 2016 will be held in Melbourne, 22 March 2016. We’re currently collecting ideas for presentations.

What we’ll be looking for

We’re looking for practical presentations about a wide range of topics, and from different types of organisations. We’ll be looking for case studies, techniques, strategies, and more. We’re also interested in at least a couple of sessions that have a hands-on component.

We know that our audience loves good case studies – those that show your challenges, how you overcame them, and the outcomes (there do need to be challenges – a success-only case study is relatively dull and not very believable). Even better is when you’ve attempted something more than once in different contexts and learned from the experience.

The audience also loves things they can take away and do something with in their day jobs, whether it’s a new research technique, a better way to communicate, or ideas for selling what they do.

All presentations must be specific to service design issues. We won’t be including presentations that feel like they are more general UX (hold onto these for UX Australia 2016).

Submitting a presentation idea

We’ll be collecting presentation ideas until 20 December 2015, and will select successful talks before christmas break.

First read our post on writing a conference proposal.

Then email us your idea (you don’t have to wait until the deadline).

Make sure you include:

  • A draft presentation title
  • A thorough explanation of what you’re thinking of covering (we need to be able to read it and understand your idea, insight or answer). We’re happy for this to be long-ish and informally written if it needs to be.
  • If you’ve presented it before, information on where, when and how you intend to make it different.
  • A draft presentation description (the one we’d put on the website to describe the talk). 300 words max.
  • Where your idea came from and why you are qualified to talk about it (i.e. is it something you’ve been thinking about, a client case study or an accumulation of experience from a number of projects).

If you’d like to talk to us about your idea and see if it will be suitable, just get in touch. We’re happy to talk it through with you.

Presentations will be 20 – 45 minutes. Let us know what you think the best length is for your idea. We’re pretty flexible.

10-minute talks

There will be 10-minute talks immediately after lunch. These will be open to anyone registered for the conference by end January (end of early-bird registration). In early February we’ll let everyone know how to send these to us.

Speaker benefits

Successful speakers (main conference, not 10-minute talks) will receive:

  • Free conference entry
  • For 45-minute presentations: $A800
  • For 20-minute presentations: $A400

** The fine print:

  • If you work for an organisation (e.g. Government) and can’t accept payment, we will reimburse travel and accommodation expenses up to the presentation amount; or we can hold the amount over towards a future conference ticket.
  • We can’t pay individuals directly (unless we take out almost half as PAYG). If you can’t invoice us, we can reimburse travel and accommodation expenses up to the presentation amount; or we can hold the amount over towards a future conference ticket.
  • Only one free conference entry and payment will be issued per presentation. If you would like more than one speaker to present, we will pay one of you and you can sort out how it is distributed. Additional presenters will receive discounted entry (early-bird rates).

We’re hiring: Event manager & comms/marketing

25 October 2015

We’re changing the way we run our events, and currently have two positions open.

Event manager

This role looks after a lot of the day-to-day running of our events. It will include:

  • setting up processes to collect presentation proposals
  • working with speakers once they’ve been selected
  • updating the website (or arranging for it to happen)
  • answering questions from attendees
  • working with the venue on logistics – arranging audio-visual, choosing the menu, preparing the event order
  • working with sponsors once they’re on board – discussing how they use space, discussing swag, arranging the floor plan
  • ordering stationery and other supplies
  • packing bags & arranging badges
  • attending events and managing the registration desk
  • and a ton of bits and pieces…

This is a part-time job, though in some weeks of the year it will be more like a full-time job. The job would suit someone who already has other flexible work, or can work part time. It can not be combined with another full time job (we’ve tried that!). There is an ongoing low level of work all year (answering emails etc), with busier periods – these are predictable and can be planned ahead. We expect it will take about 1 day per week all year, with 1 week of work in each of March, April and May, and 3-4 weeks in July/August. You will need to be able to travel a couple of times a year to the events (we’ll cover these costs).

The person in this role will work closely with Donna and Steve on the events, and may have some role in supervising junior staff, volunteers or contractors.

The skills and experience we are looking for include:

  • some experience with event administration (you don’t need to be an event manger, but do need to at least know how events run behind the scenes)
  • super-ability to organise large amounts of small tasks, and keep on top of them
  • ability to work to a budget
  • great attention to detail
  • works well with people, face-to-face and in writing
  • comfortable with technology and using new systems

The role can be done from anywhere in Australia that has good Internet access and a courier can reach easily. Almost all work will be done via the Internet – we will probably only meet up at events, or for intense bag-packing sessions.

We have no fixed idea of the type of person for this job – you might be young or old or in-between, female or male or in-between, from within our field or from somewhere else, and of any background.

To apply: Send a 2 page application, outlining your skills, experience and why you would like this position. If you know your hourly rate, let us know that; if not, we can work together on it. Email your application to us by Friday 13 November 2015. Of course, please get in touch with questions before then.

Note: if you would like to learn more about what we do and our events, you’re welcome to attend one of the redux events free of charge (but we do need your application first).


This role looks after a lot of our communications, marketing and social media efforts. It will involve:

  • writing the fortnightly newsletter
  • writing or editing website copy
  • managing our twitter and Facebook presence (and potentially other social media)
  • finding ways to promote our events (particularly our smaller, niche conferences)
  • preparing promotional materials

This is a casual, flexible job, and we estimate there will be about 10 hours work per month. It is predictable work and can be planned ahead.

The skills and experience we are looking for include:

  • excellent writing skills
  • good understanding of user experience work and the UX field in Australia
  • some experience with events

The role can be done from anywhere in Australia that has good Internet access. All work will be done via the Internet – we may not meet up face to face at all (though you are welcome to come to any of our events free of charge).

To apply: Send a 1 page application, outlining your skills, experience and why you would like this position, plus your hourly rate. Email your application to us by Friday 13 November 2015. Of course, please get in touch with questions before then.

Additional Gamestorming workshops

10 June 2015

We’re very excited to announce two new workshops, to be held in the week before the UX Australia conference. Dave Gray will be teaching two additional Gamestorming workshops, in Sydney and Melbourne:

  • Sydney, Wednesday 19 August (Pullman on the Park, Sydney)
  • Melbourne, Friday 21 August (Stamford Plaza, Melbourne)

These workshops are for the full day and cost $600. You don’t need to be attending the main conference to attend Dave’s workshop.

UX Australia 2015: Count down for early-bird pricing

5 June 2015

We offer discounted early-bird pricing until 30 June, or until we sell 200 conference tickets – whichever comes first. We almost always sell them out before 30 June, and with 128 sold in the first month, are likely to again.

Keep an eye out here – we’ll count down the days or tickets remaining.

UX Australia 2015: Presentations and workshops selected

21 April 2015

After a massive effort reading over 130 proposals, we’ve selected presentations, hands-on sessions and workshops for this year’s UX Australia conference. We’ll have details of all of them on 1 May, when registration also opens.

We’ve sent emails to everyone who sent in a submission, but we lose a lot of email to spam. If you submitted a presentation or workshop idea, and haven’t heard from us, please get in touch.